Customer Reviews

We hired All About Kitchens and Baths to totally remodel our Master Bathroom. Jim was wonderful, he listened to our ideas and had some even better ones that we hadn’t considered. His crew was very nice and very neat. They did an amazing job. We had no idea our Master Bath could be so beautiful. Jim is very concerned about customer satisfaction and it certainly shows in the final result.

If you are considering updating and beautifying your bath - call Jim!

AAB has been my go-to for any renovation or repair for the last 17 years. I know when I call Jim the job will be done correctly and on time. Thank you, Jim, Jake and Cheryl, for all your hard work and for always making my dreams come true! Thank you!

We have worked with Jim on three different occasions dating back to 2018. He’s come through and delighted us with each job, from weather damage repairs, to fabulous renovations of primary living spaces, to upgrading a garage into an inviting space. Even though our current job is just underway, Jim was the first person we wanted to work with, as we fully trust Jim’s opinion and consultation, as well as his crew’s workmanship. Jim has approached each job with a high attention to detail and regard to customer satisfaction, and when we have questions, concerns, or last minute changes, Jim and his crew do not disappoint. Jim is, and will continue to be, the contractor we go to first. Jim and his entire crew are highly recommended and we look forward to working with them again!

I have worked with Jim on several projects since I moved to the area in 2007. I feel very lucky to be able to call Jim with my project and then give him the house key. I know the work will be done correctly and on time. Thank you, Jim and Jake, for all your hard work! I really appreciate you both!

I first met Jim Ince at a previous home we lived in. At the time, I contacted him in the capacity of “handy man”, for an issue outside our house but I was so impressed with his knowledge, I asked him what else he did. His response…”I do it all.” I asked if he would mind stepping inside, to check out a problem we were having with the smell of sewer gas, in the primary bathroom, that had been completely renovated two years earlier. Over a two year period and with our previous contractor nowhere to be found, I had brought in 5 plumbers who poked holes in our basement walls, shrugged their shoulders and said, “I don’t know, smells are hard.” In 5 minutes of investigation, Jim ascertained the problem was actually related to the plumbing that had been done for the vanity. A week later, his plumber came in and fixed the problem. We were stunned and so appreciative to Jim, as the smell when the water was turned on and running, had been unbearable. My confidence in his abilities, led to hiring Jim to do our basement renovation. Now in a different home, we hired Jim as our contractor, to renovate several areas of our main floor. As this was a more complex renovation, I felt a designer needed to be part of the plan. Jim put me in touch with a designer he met on a different job, whom he felt I would connect well with, Bonnie Bagely Catlin, of Signature Designs Kitchen and Baths”. He was right! I have NEVER met anyone as knowledgeable as Jim, about so many different aspects of home renovations. His breadth of knowledge and attention to detail is astounding and I have learned so much from him, in the process. Then there are his employees and sub trades. EXCEPTIONAL! Jim’s right hand man, Jake has spent considerable time working in our home and I have been blown away by the work ethic and politeness of that young man. Jake would also notice little things like our garbage bins had been emptied and would thoughtfully return them to our garage, or bring packages inside and tuck them safely away and remember to tell me where they were or remind some of the other workers to put shoe protectors on, if they needed to go to our basement, for any reason. Renovations are always challenging to live through and we opted to leave several times, to visit our kids in Canada. I had no qualms about leaving my home in Jim and Jake’s care and Jim was constantly in touch to keep me updated on progress. I would never, NEVER hire anyone but Jim, for any future work we may consider. We are so thrilled with the outcome that I have joked with him, that when we finally return to Canada, I need Jim and Bonnie to fly up and run the show. In an industry that is fraught with challenges in finding trustworthy, knowledgeable individuals, you can trust that in “All About Kitchens and Baths”, you are getting an absolute expert, with a trusted team, for all aspects of renovating your home. Run…don’t walk to that phone and make the call!

Many thanks to Jim, Cheryl, Roman and Jake at All About Kitchens and Baths (and more) for making our basement design a reality. Jim was great at collaborating with us and our designer (Bonnie, Signature Designs) to incorporate what we needed in creating a new basement TV area with wet bar and exercise room. We appreciated his ability to work within our budget, suggest ways to save money and mitigate some unforeseen issues typical of any reno. Jim’s staff, Jake and Roman, (along with subs) are professional craftsmen. We appreciated their efforts to clarify needs before commencing work, providing status reports each day, keeping a tidy work area and doing quality work. We love our new space and highly recommend All About Kitchens and Baths.

Our small, back-to-back, guest and master bathrooms (house is from the mid-1960s) needed a partial rebuild and full remodel. We ended up going with All About Kitchens and Baths after spending significant time searching for a trustworthy, quality contractor. Jim is direct and transparent and so we knew we could trust him to see our job through.

From the beginning Jim and Cheryl were communicative and responsive. Once we had our bathrooms demolished by an abatement company due to asbestos, Jake and Roman got started building our new subfloor and then methodically rebuilding our bathrooms. Jim had recommended that we slightly enlarge our master bathroom, which was only around 32 square feet. This took a little space away from our 40 square foot guest bathroom. However, since we had changed the layout of the guest bathroom, swapped out a 48 inch vanity for a 24 inch one, and installed pocket doors, our guest bathroom now has more room than it did before. At the same time, the new master bathroom, although still small, feels much bigger than before as well.

Throughout the process, Jake and Roman were communicative, polite, and always cleaned up at the end of the day. They consistently showed up on time and worked all day. Jim was always a phone call away when minor issues popped up and helped us when we needed to make a change to our bathtub order.

We now have two gorgeous bathrooms and highly recommend Jim and All About Kitchens and Baths We will definitely hire them again when we remodel our kitchen and basement in the future. This was not a cheap project, but we definitely received value for our money and we never had to worry about Jim or Cheryl not communicating with us. We also fully trusted Jake and Roman to do a great job and to treat our house as they would their own. Again, we cannot recommend them highly enough.

Thank-You for my beautiful new bathroom! I really appreciate all that you and your crew accomplished in such a short time, and particularly in coming to my rescue after another contractor had failed to deliver.

As you know, the previous bathroom was cramped and unsatisfactory for long-term comfort. Now, I have a larger, more attractive, and usable space. My gorgeous new shower is the center-piece: The tilers did a super job.

It was a great working with you, whole crew and the various Trades. Everyone was professional, courteous and skilled. If I had any questions or concerns, they were thoughtfully considered and immediately addressed. I particularly appreciated how you worked with me on scheduling and logistical issues during the busy summer months.

Jim & his team exceeded our expectations throughout our bathroom remodel. Each of the workers was exceptionally skilled, and every one earned our confidence and trust. We should also note that the cost came in exactly on budget. In addition to the attention to detail and commitment to quality exhibited by every person working on the project, there are two things that were particularly notable because they are distinct from what we've seen with other workers. The first is that everyone kept things as clean as possible. They were removing debris from the house as they worked, and constantly sweeping and vacuuming. The second thing to note is the level of communication we received. All too often we've hired someone, only to find them difficult to reach going forward. Jim and Cheryl stayed in regular contact from the time we first met through the day we completed the project. We couldn't be happier with the results or the process.

We have had our new kitchen for almost two months now. I’ve been waiting for the “new” to wear off, but it just hasn’t. AAB did a fantastic job with us, and we can’t be more pleased.

First off, Jim is the consummate professional. He’s easy to do business with – his quotes are clear, detailed, and straightforward. He walks the job several times, at least once with each member of his team, to make sure every aspect of the project is understood. He makes sure everyone’s clear on what is to happen, and in what order, before the first bit of demolition starts. He stays engaged and easy to reach from before the job starts to the day everyone shakes hands and goes home.

Second, his teams are professional, respectful, and detail-oriented. I can’t count the times they were reviewing the plans, going over the parts, or looking at a level to make sure everything’s “just so”. They built my kitchen as if it were their own. They took the time to do the job correctly in every way, from knocking down a wall to putting a new one back up. They even made some suggestions on improvements of the initial design which – looking back – I’m so very glad they did. Even during clean-up activities – they swept, mopped, and made sure it was as if they were never there.

Finally, his coordination with outside parties – ensuring a dumpster showed up on time, arranging for city inspections – was spot-on. I knew about every arrival and every departure, and the inspections were as smooth as one could want.

You can’t go wrong with this team – ask for Kevin and Jake!